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 Double paid?

It's very possible that you accidently paid twice. If so, just open a support ticket and we will...

 How do I downgrade my hosting plan?

If you have a Shared Plan or a Reseller Plan, it is as easy as login into your billing account at...

 How do I upgrade my account to a better plan?

If you have a Shared Plan or a Reseller Plan, it is as easy as login into your billing account at...

 How to change billing cycles?

Please submit a ticket to billing@hostplay.com mentioning the billing cycle you want to switch to.

 How to change client area password?

To change your client area password, do the following:Start by logging in to your Client...

 How to change contact details?

To change your main contact details, do the following:Start by logging in to your client...

 I didn't get my welcome email or have since lost it how can I have it resent?

If you never received your welcome email it's because you signed up using a non working email,...

 I have paid my invoice but still it shows unpaid

If you have paid a particular invoice but it still shows unpaid in panel, please submit a ticket...

 I just signed up for 7 day and I would like a refund how do I get it?

Please cancel your account at https://customers.hostplay.com/clientarea.php once logged in click...

 I need my payment invoices how do I get them?

Login to https://customers.hostplay.com/clientarea.php once logged in click the My Invoices...

 I wish to cancel or close my account how do I do this?

To cancel your account please log in at your account at...

 Late Fee

If any invoice is unpaid even after 10 days from the due date, a %10 late fee is added. Your...