It's very possible that you accidently paid twice. If so, just open a support ticket and we will...How do I downgrade my hosting plan?
If you have a Shared Plan or a Reseller Plan, it is as easy as login into your billing account at...How do I upgrade my account to a better plan?
If you have a Shared Plan or a Reseller Plan, it is as easy as login into your billing account at...How to change billing cycles?
Please submit a ticket to firstname.lastname@example.org mentioning the billing cycle you want to switch to.How to change client area password?
To change your client area password, do the following:Start by logging in to your Client...How to change contact details?
To change your main contact details, do the following:Start by logging in to your client...I didn't get my welcome email or have since lost it how can I have it resent?
If you never received your welcome email it's because you signed up using a non working email,...I have paid my invoice but still it shows unpaid
If you have paid a particular invoice but it still shows unpaid in panel, please submit a ticket...I just signed up for 7 day and I would like a refund how do I get it?
Please cancel your account at https://customers.hostplay.com/clientarea.php once logged in click...I need my payment invoices how do I get them?
Login to https://customers.hostplay.com/clientarea.php once logged in click the My Invoices...I wish to cancel or close my account how do I do this?
To cancel your account please log in at your account at...Late Fee
If any invoice is unpaid even after 10 days from the due date, a %10 late fee is added. Your...